Privacy Policy

Last updated:

AWD VT Car Service, LLC ("AWD VT," "we," "us," or "our") operates the website awdvtcar.com and provides Vermont airport shuttle and private car service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us to book a ride.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

  • Contact information — your name, email address, and phone number when you submit our contact or booking form.
  • Trip details — pickup location, destination, date, time, and service type you provide when requesting a quote or booking.
  • Usage data — pages visited, time spent on pages, browser type, and referring URL, collected automatically via server logs and analytics tools.
  • Communications — any messages, questions, or feedback you send us by email or through our contact form.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and booking requests.
  • Confirm, coordinate, and fulfill transportation services.
  • Send you service-related communications (booking confirmations, reminders).
  • Improve our website and service offerings.
  • Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

We may use Google Analytics to understand how visitors interact with our site. Google Analytics collects data such as pages visited and time on site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

  • Service providers — trusted third parties who assist us in operating our website or conducting our business (e.g., email delivery, analytics), subject to confidentiality agreements.
  • Legal requirements — if required by law, court order, or governmental authority.
  • Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and booking inquiries are retained for a reasonable period to support customer service and record-keeping.

6. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of certain data uses.

To exercise any of these rights, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

AWD VT Car Service, LLC425 Dorset St. #2, South Burlington, Vermont 05403Phone: (802) 363-2177Email: [email protected]